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Privacy Policy

Last Updated: April 7th, 2025

Introduction

Welcome to vsub.io ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management application and related services.

Information We Collect

Information You Provide

  • Account Information: When you register, we collect your name, email address, password, and other optional profile information

  • Social Media Account Access: When you connect your social media accounts, we receive access to information as authorized by each platform's OAuth permissions

  • Content Data: Any content you upload, create, or schedule through our platform

  • Payment Information: If you subscribe to our paid services, we collect billing details (processed securely through our payment processors)

Information Automatically Collected

  • Device Information: Operating system, browser type, device identifiers

  • Usage Data: How you interact with our app, features used, time spent

  • Cookies and Similar Technologies: Used to maintain your session and preferences

Data Sharing and Protection

User Data

We do not share, sell, or transfer user data to third parties. User data is strictly used for:

  • Providing our core social media management services
  • Publishing content to your connected social media account as authorized
  • Analyzing performance metrics of your content
  • Maintaining service functionality

Data Protection Mechanisms

We implement stringent security measures to protect your data, including:

  • Access controls and role-based permissions
  • Secure cloud infrastructure with Google Cloud
  • Database encryption at rest using AES-256 via Google Cloud KMS

Data Retention and Deletion

User Data

  • We retain user data only for the duration necessary to provide our services
  • User data is automatically deleted when you disconnect your account
  • You can request immediate deletion of your user data at any time
  • Routine deletion of cached user data occurs every 30 days
  • Backup data is retained for a maximum of 90 days

Data Deletion Process

You can delete your data by:

Upon deletion request:

  • Account data is removed within 30 days
  • Backup data is removed within 90 days
  • Analytics data is anonymized or deleted

Platform-Specific Provisions

Instagram

  • We access your Instagram account data according to Meta's Platform Policy
  • Publishing permissions are limited to authorized business accounts

YouTube

  • We comply with YouTube API Services Terms of Service
  • You can revoke access through Google Security Settings

TikTok

  • Access and publishing rights are governed by TikTok's Platform Terms
  • Commercial content must comply with TikTok's Branded Content Policy

LinkedIn

  • We adhere to LinkedIn's API Terms of Service
  • Professional content guidelines must be followed for all posts

X (formerly Twitter)

  • Access and posting rights comply with X's Developer Agreement
  • Content must adhere to X's Developer Terms of Service

Pinterest

  • We follow Pinterest's Developer Terms of Service
  • All content must comply with Pinterest's Content Guidelines

Use of Google User Data

Access: Our application accesses Google user data by signing in through the OAuth 2.0 portal. We use the YouTube API to publish videos from users, but never without explicit consent.

Usage: Specifically, we store your Google account email and your YouTube account information in our database. This data is used to publish content on YouTube and retrieve basic information about a YouTube channel.

Storage: The data is stored on Google Cloud servers (GCP) in the US. All data is encrypted and secured via the Firestore rules system (from GCP).

Sharing: We do not share Google user data with any third parties, except when required by law. We ensure that all data usage is limited to the practices explicitly disclosed in this privacy policy.

vsub.io use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Data Sharing and Third-Party Tools: Our application uses and shares the inputs provided by users with sub-processors to generate videos. We also use third-party analytics systems such as Google Analytics to understand user behavior, where the data is anonymized. No user data is used to train AI models.

Deleting: You can delete your vsub.io account at any time through this link. This will delete all data associated with your account, including your Google user data.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

vsub.io

Email: [email protected]